Jessica Booker
Legendary Member
TCLA Moderator
Gold Member
Graduate Recruitment
Premium Member
Forum Team
- Aug 1, 2019
- 15,154
- 21,114
There are a number of ways we can work out if someone who has been banned has set up another account. We have recently experienced this with another banned account and were able to review certain information and stop the subsequent accounts from going live.Thank you for your response.
Both yours and Jaysen's responses make sense to me. I realise that something as sweeping as my suggestion would probably impact engagement and be counterintuitive.
I agree. It's the odd isolated event, and there is not much you can do about this, bar putting out the flames when it has happened.
Out of curiosity, how do you prevent banned users from signing up again?
It is not 100% accurate though and we have had instances where further accounts have been set up successfully. However, even then it often leads to those other accounts being banned within a fairly short space of time. Such people usually don't change their behaviour, tone or language and so its easy to spot them a mile off, whether its through their content or subsequent community reports. We have even had community members flag such instances to us, especially when the banned member hasn't been shy in coming forward that they have been banned previously/are the same person!
We also monitor any accounts where there is a risk that the account is a duplicate from a banned member but where we can't be 100% certain that is the case.