It's frightening how differently people behave when hidden behind the cloak of online anonymity.
I believe that requiring users to display their legal name would make a difference. The Times online recently implemented a similar policy, mandating that users show at least their last name and first initial. I have noticed that since this, the number of unacceptable (racist, misogynistic, classist etc) comments under articles has dropped significantly.
Maybe you could initiate something similar
@Jaysen @Jessica Booker
This is an interesting point, and I appreciate you raising it.
One of the key reasons the forums are so valuable is the anonymity they provide. Based on private messages I’ve received, many members strongly prefer to remain anonymous, particularly due to concerns about being identifiable to firms or recruiters. Given that the forums are publicly accessible, some worry being identifiable could affect their standing in firms' recruitment processes. Others also prefer not to be recognised by fellow members, especially when sharing updates on their progress or experiences. The ability to be identified beyond TCLA could deter people from engaging as openly. I’ve personally experienced this, having been contacted on LinkedIn as a result of my posts on the forums.
I also believe our community is quite different from platforms like The Times. While a name like “J Booker” in a Times comment section could belong to hundreds or even thousands of people, within TCLA, it would be far easier to identify individuals, particularly if additional details about their background were included. Law is a small industry, and the “seven degrees of separation” is often closer to two or three. That makes anonymity even more important if we were to consider changes like those you have mentioned.
That said, I hope we are striking the right balance through our existing moderation and reporting processes. For example, in this recent instance, a problematic account remained largely unnoticed for the past 4-6 weeks because it was being monitored closely. The issue only became visible to the TCLA community when they deliberately circumvented restrictions through using post reactions to troll people. At that point the community responded quickly, both by calling out the behaviour in the forums and by reporting it to the TCLA team. This allowed us to take action within an hour. This is what I was most pleased with - our community allowed us to stop the behaviour really quickly by calling it out.
The vast majority of our members understand and respect the purpose and rules of TCLA, and instances of rule-breaking remain rare. However, when they do arise, we act swiftly with the support of the community, who play an essential role in flagging concerning behaviour. We always encourage members to use the report function whenever needed, and we review all reports carefully before deciding on appropriate action, whether that involves editing or deleting posts, issuing warnings, moderating accounts, or banning individuals.
Our priority is ensuring that TCLA remains a safe and supportive space. If anyone has ideas on how we can continue to improve this,
@Jaysen and I are always happy to hear them.