- Sep 7, 2024
- 469
- 1,082
Can I ask why firms call to make offers when it could be sent via email?
While I'm sure @Jessica Booker would have more to say here, I think it's because it’s a more personal and engaging way to make an offer. Every single offer I received was either from an associate or a member of graduate recruitment with whom I had really connected during my interviews/assessment centres. It meant so much when they personally called back to make those offers. The calls also allowed people at the firm to convey genuine enthusiasm about making the offer in a way that can be difficult to achieve over email.
Phone calls also helps build rapport, reinforcing the idea that the firm values the candidate and sees them as a strong fit. This can be important when the firm knows that a candidate has offers elsewhere. Sometimes, firms use the call to provide immediate reassurance, particularly if the process has been competitive or the candidate has waited a while for an outcome.
The last thing I'll say is that phone calls also give me the chance to ask any initial questions about the next steps in a more conversational format. I had a few phone calls where I could quickly ask whether it was possible to be moved to a later or earlier scheme or be considered for a direct training contract instead, as well as sort out any further information that might be needed before accepting the offer itself. This was all so great to do briefly with someone over the phone rather than through email and offered reassurance in situations where I thought my circumstances would be a deal breaker.
Hope that helps!