Yeah to me it’s just bad news. I’ve stuck it out with a few firms I’m really interested in but they can’t even bother to see me personally? Why would I want to work for that firm? I don’t think it’s at all indicative of what the person is like. I’ve done loads of public speaking, debating and other things so don’t consider myself awkward or bad verbally but I find it so hard to look at the camera whilst talking to no one and seem normal, it’s very unnatural to not pick up on social queues from someone else or have gaps in your speech where somebody interjects or asks a follow up question.
another thing is that it’s so easy for people to game the process by asking a friend what the questions were so it’s even more unfair.
A much fairer assessment of a candidate in my opinion are their grades, extra curriculars, achievements and psychometric tests results. An interview with a real person is much more indicative of how a candidate will interact with a client.
It just seems like a cop out from a lot of firms tbh so trying to avoid VI firms.
edit: what you said about seeing this a lot is so true. I know it’s only anecdotal but some of the smartest students I know with the best grades are also avoiding VI firms. So whatever arguments there are about “finding talent from a wider pool” there seems to be an argument with at least some merit that some of the best candidates are no longer targeting those firms.
I’ll explain why video interviews are used.
Firms used to rely on extra curriculars and grades, like you suggested is the better approach, for many years. But there used to be a massive impact on the diversity of candidates, particularly relating to social mobility, ethnicity and disability.
Many people in these categories are not time rich (eg they are working part time to fund university or often commuting some distance to university rather than living on campus) and others typically have other commitments that make their ability to commit to and achieve things more difficult.
In addition, someone’s achievements are one of the poorest predictors of performance in the job. I’ve done several bits of analysis for different firms to show this is the case. There is a bit of a predictor of performance in grades and then doing well in the LPC (and that seems to be replicated in the SQE at this early stage), but on the job performance was much more predicted by assessments at the later stages of the process (eg written exercises and cases studies).
But the problem is that you cannot invite everyone to these later stages. Firms are not going to spend the equivalent of several thousand hours of fee earner time interviewing more candidates. For one firm I worked with, they would only interview about 40-50 candidates a year, and because they were getting about 1200 applications a year, if they went purely on achievements and grades, their trainee intake would have been from a very small number of universities, and they would have predominately been white, middle class.
When we added video interviews in, all of a sudden we could assess about 4-5 the amount of candidates beyond their application form. When we did this, and still had the face to face process afterwards the diversity of the intake transformed and on multiple levels. Plus there was a much higher hit rate at face to face stage, meaning less time was needed to interview people. Put frankly, there are some people who can easily get past and application screen but they fail to live up to the person on paper, so it helped to verify the person was as good as they were saying they were on their application. The partners also felt the trainee intake had actually got stronger as collectively they were more diverse too.
If people choose not to do them, firms won’t lose out. There will be enough good talent out there who will. In fact, they’ll be quite happy if some people easily drop out because they are most likely less committed to that firm anyway.
I have seen the same arguments that people are put off from applying because of in appealing assessments for long application forms, psychometric tests, games based assessments and telephone interviews. It’s all down to people’s preferences of what they like and what they don’t.
The difference for the law firms is that it isn’t about what people dislike/like, it’s about what creates an efficient recruitment process with the best outcomes. And from my experience, and many other case studies I have seen, video interviews often provide that, especially if the firm is particularly focused on diversity and inclusion.