Thank you so much George! 🦊 Your response has definitely provided me with a better outlook 😊
You are very right - it is quite hard to build rapport sometimes and I’m glad you thought my approach was the right one to take. In your interviews how did you go about building that rapport? also when you mention try to show a “genuine interest” in the person interviewing. How can I do this? When I know nothing about them. I find this part so hard!
Hi @TheChipmunk,I once asked an interviewer what they liked about the firm and they responded 'I have no f****** clue' 🤣 I once asked an associate during an interview at a different firm's vac scheme why he chose the firm and he said 'I applied to 50 jobs and this is the only one I got'!
Way to kill rapport!
You're going to have some strange experiences and yes...I do think that part of this may be down to the unorthodox characters that can be found in high-intensity law firms, but also a lot of the time this will be done deliberately to see how you respond in surprising situations. Clients can behave completely erratically and you're going to have to be able to deal with it.
So how do you deal with something that feels a bit awkward as per your above question, or how do you build rapport more generally?
Here is my anecdotal example of how I built rapport. I did all my interviews online and always wore a suit whilst my interviewers were in casual clothes since they were working from home. I almost invariably got a comment from the partners that 'We apologise for being so underdressed compared to you', to which it became a habit of mine to laugh and respond, 'It's okay, because you are not trying to impress anyone.' They would then always say that this is not true - interviewing is a two-way street! I would then smile and ask something about whether they thought the conservative law dress code is changing for good or whether they think clients will expect suits going forward. We'd end up having a mini conversation about the current environment before one of them would say 'Alright, it's probably time to start asking some of the questions we have lined up for you'.
- Firstly, don't worry at all if you do something a bit awkward. These are the kinds of situations we all stress about but usually go completely unnoticed by the interviewer. The interviewer in your example was almost definitely just trying to follow the rules and would have felt really bad if she thought that her instruction to ask her at the end threw your confidence.
- On this same point, rapport is not the main thing to worry about. If you are well prepared and feel that you were able to give good answers to the questions that you were asked, then you should be fine. Trying to be overly friendly or confident can look quite contrived.
- It is possible to build rapport, however, by doing your research. If you are given the names of your interviewers in advance then look them up! Not all firms will provide you with this information but if they do then it is a gift and you should spend time trying to find common ground between your interests and theirs.
- If you don't have this information in advance then listen closely to what they tell you when they introduce themselves at the beginning. See if there is anything in their background that you can relate to or would generally be interested in talking about.
- Failing this, just try to be as amiable as you can at the start of the interview, perhaps asking the interviewers how their week is going or just mentioning how you have enjoyed getting to know the firm and have appreciated the smooth interview process etc.
- My final piece of advice is to arrive at your interview early. I found that with almost every interview I attended there was one interviewer running late and I had the opportunity to make small talk with the other interviewer. These kind of interactions can be the most authentic and can set the interview off on a good footing if you have already started to build rapport.
It seems weird typing this out as it makes it sounds so rehearsed, which is really the last thing you want yourself to sound like if you are trying to build rapport. Nevertheless, I hope it is at least an insightful example of how rapport can flow from the start of your interview. Ultimately, if you go in with enthusiasm and don't worry about saying something awkward, then I am sure you will build great rapport!
You are absolutely welcome!
So the first thing I would say is that @James Carrabino's post is gold dust. It has some tips in it that I wish I had known about when I was applying honestly 😅.
For example, I love his point about turning up early. This is obviously advisable for all interviews, but James' example really illustrates a real opportunity derived directly from being early. Knowing your interviewer(s) helps hugely too. If you can, take a look at their profile on the firm's website as well as looking at their LinkedIn. For one of my interviews, my interviewer actually looked at my profile the night before, so I knew who they were (even though this is not something the firm could tell me(!)).
It is difficult to advise on taking a genuine interest in your interviewers, as to be effective it really does have to be authentic. I am quite a curious person so this was never a problem for me. I tend to be interested in why people make the decisions they have taken, and in an interview scenario, I was keen to understand whether I fitted into that firm. Questions flowed from this which led to a fairly natural conversation which I felt gave me more of an insight into the firm and the career(s) of my interviewer(s). Speaking to a Partner, or senior member of a firm is an opportunity in itself, so I tried to make the most of it from a developmental point of view too.
So my advice would be to try to clarify why you are asking questions at the end of the interview. I think it is important to develop genuine reasons beyond just "building rapport" as this could come across as a little contrived or fake.
If you don't mind me asking, at the end of interviews, for example, do you struggle to think of questions on the spot (perhaps due to nerves)? Or is it more that you are worried that your questions are not 'good enough' or interesting etc.?