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That sort of thing, possibly. But rather than just saying “customer service skills” that’s quite vague could you drill down and be a bit more precise in what you mean by that?Ah ok, thanks, Jessica! Would this basically mean that I have to write (for example) "Whilst working at Waitrose, I developed invaluable customer service skills, which would help me during my vacation scheme at WBD, as I would be able to successfully interact with clients"?