Reply to thread

I am so happy if I was able to help with that distinction and apologies for the delay to my response!

That sounds like a pretty good approach in my opinion! I would say that the kind of 'soft skills' which you are presumably relating to client service, such as communication skills, seeing the big picture, or general interpersonal skills are really just qualities/attributes in disguise and so you can definitely use them here (although perhaps you can find a way of describing them that does not use the word skills - see my suggestion below).

My overall advice is that if you're not sure whether something is a skill or a personal quality then it could probably pass for both. Language and coding skills are obviously not personal qualities whilst integrity is obviously not a skill. A lot of other things (including communication) could be both. I might avoid using the word 'skills' if possible as it makes the attribute sound trainable. Personal qualities should be inherent and not something that you can practise to improve on - how about 'communicativeness' instead of 'communication skills', for example? It is a more cumbersome word but better conveys communication ability as a quality rather than a skill - I will leave it up to you whether you decide to do this!

By the way, I have added my advice for the last week (under DECEMBER WEEK 2) so feel free to take a look