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Message: <blockquote data-quote="Ram Sabaratnam" data-source="post: 192375" data-attributes="member: 36738">Hiya [USER=37011]@AI212121[/USER] Just wanted to add to what [USER=2672]@Jessica Booker[/USER] said. It's absolutely fine to use your experience working in the bakery for this question. Your experience doesn’t have to be from a corporate or formal setting. I’ve had positive feedback from interviews where I talked about my time working in the restaurant industry because those environments can be so fast-paced and customer-focused (they’re great places to develop and demonstrate strong client service skills).If you're using the bakery job, I’d suggest focusing on one specific instance where you went above and beyond for a customer. Think about a time when you solved a problem, handled a difficult situation, or created a particularly positive experience for someone. For example, was there a client with a particularly complex order? Did you work under pressure during a rush to meet everyone’s needs/orders with a positive attitude? Or perhaps you were able to get a customer to come back to the bakery more often by doing little things like remembering their preferences and tailoring their orders to those? (Your answer could technically highlight many of these points, just be sure to make good use of the STAR method to keep the answer organised and focussed). Overall, the key is to explain what you did, why it mattered, and how it benefitted the customer. Best of luck with the application!</blockquote>

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