Hi!
There is a question on my CMS Academy application that I'm stuck on.
The question asks 'In your view, what steps should a law firm take to put client relationships at the forefront of its strategy?'.
Do I talk about innovation or seeking to understand the client holistically as knowing the client's strategy will help provide better service? I'm not too sure what route to go down here, or if the question is asking something completely different.
Thank you!
There is a question on my CMS Academy application that I'm stuck on.
The question asks 'In your view, what steps should a law firm take to put client relationships at the forefront of its strategy?'.
Do I talk about innovation or seeking to understand the client holistically as knowing the client's strategy will help provide better service? I'm not too sure what route to go down here, or if the question is asking something completely different.
Thank you!
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