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Message: <blockquote data-quote="pbyrne" data-source="post: 68987" data-attributes="member: 9824">[USER=1572]@Dheepa[/USER] [USER=2672]@Jessica Booker[/USER]  - thanks both so much for your replies! Just a quick follow up question. Regarding details on 'how' - do these sound ok?With clients: having pre-prepared specific questions to limit how much time is spent on private issues, assuring them that any notes taken will be entirely confidential and only handled by the people working on their matter and only discussing them with those people, acknowledging that certain things may be uncomfortable or awkward to talk about and they should feel free to stop/take their time/come back to certain things, checking with supervisors about how to handle certain topics/whether they should be raised at all.</blockquote>

Verification: Our company is called, "The Corporate ___ Academy". What is the missing word here?

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